Terms and Conditions our terms, conditions and acceptable use policy
SERVER USE

Accounts are to be used by the primary owner only. Account holders are not permitted to resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.

x2cms reserves the right to refuse service and / or access to its servers to anyone.

x2cms do not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

x2cms reserves the right to suspend or cancel a customer's access to any or all services provided by x2cms when x2cms decides that the account has been inappropriately used or otherwise.

ADULT MATERIAL

All sites that contain Adult Material - for example pornography, erotic images, or otherwise lewd or obscene content - can be hosted on x2cms providing that the site has a full domain name (www.yoursite.com) and does not use the x2cms site name (yoursite.x2cms.com) as a point of entry. The designation of "adult material" is left entirely to the discretion of x2cms.

UNLIMITED USE POLICY

High bandwidth usage: x2cms offers a high use policy by maintaining very large ratios of bandwidth per customer. In rare cases, x2cms may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, x2cms reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY

Resources are defined as development time, staff resources, bandwidth and/or processor utilization. x2cms may implement the following policy to its sole discretion:

When a customer or website is found to be monopolizing the resources available x2cms reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers/resources in order to protect the quality of service for all customers. Customers may be offered (at the sole discretion of x2cms) an option whereby x2cms continues hosting the website for an additional fee.

DATA BACKUP

The customer is responsible for undertaking any data back up programs, database, web files or other digital material.

SPAM GUIDELINES

Unsolicited email (spam) is considered an unacceptable use of a domain. Whether the unsolicited email originates directly from the clients web space area or otherwise, abuse reports received concerning a domain may result in suspension or closure of the service without refund.

CREDIT CARD FRAUD

x2cms charges will appear on your credit card statement as "Presspublish Limited" or "x2cms"

For the purposes of fraud control x2cms will register any free domains under the name of x2cms for 120 days. Updates to domain DNS and domain transfers will be prohibited during this period unless the purchaser can supply proof of ID faxed or emailed to x2cms.

x2cms takes credit card fraud very seriously and will pursue invalid or "without cause" credit card chargebacks. A without cause chargeback is defined as a credit card chargeback initiated when the customer has used the service or received the goods in question. We use debt recovery agents to recover the initial fees, charges levied by our credit card processors and costs for recovery ($250) in over 50 countries. As a matter of policy we routinely share without cause chargebacks to other merchants through databases setup for this purpose with the intention of blacklisting customers who initiate without cause chargebacks.

If you do not recognize a charge on your credit card statement from x2cms/PressPublish Limited please contact us immediately to resolve the issue. In general you will find that we are easier to deal with than your credit card issuer and can refund incorrect charges within hours.

PAYMENT POLICIES

All accounts are set up on a prepay basis and each account must have a valid payment method on file (valid credit card, paypal account details) to allow the account to automatically renew on payment anniversaries. Although x2cms reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due on the anniversary of the term selected during the signup process (monthly, annually etc).

x2cms reserves the right to suspend all services including email and hosting until any outstanding debt is cleared. x2cms will not be responsible for any data or communications lost due to non-payment closure of an account and x2cms may delete an account which is overdue for payment at its sole discretion.

AFFILIATE PAYMENTS

All affiliate payments will be paid 30 days from x2cms receipt of payment at our standard rates (33% for website builder package sales, 10% of custom development sales) at our discretion and x2cms reserve the right to withhold or cancel affiliate payments entirely. In such instances where commission is withheld or cancelled we will provide written reasons for the action we have taken within 14 days.

All Website Builder fees are paid on the gross value of the sale (less any excluded items listed below) and Custom Development fees are paid less any excluded items and payment processing fees.

Website builder commission fees will renew under your account for the life of the account and any additional packages purchased by referred clients will also remain under your affiliate account UNLESS the customer registers an additional account referred by another affiliate. Custom development customers are treated as "introduction only" and cimmission fees will only be paid on items invoiced within the first 8 weeks of original contract.

Certain items are excluded from any Affiliate payments due including, but not limited to, the following: domain name registration fees, outsourced elements contracted on the clients behalf, SSL certificates, stock photography, third party software and licenses required, hosting for development clients on third party web hosts and ongoing maintenance/retainer fees.

No affiliate payments will be made to affiliates who have outstanding or unpaid invoices with x2cms until said invoices are cleared.

CANCELLATION AND REFUNDS

All fees charged are non-refundable including subscription fees, setup fees and domain name fees. x2cms takes credit card fraud very seriously and will pursue invalid or "without cause" credit card chargebacks. A without cause chargeback is defined as a credit card chargeback initiated when the customer has used the service or received the goods in question. We use debt recovery agents to recover the initial fees, charges levied by our credit card processors and costs for recovery ($250) in over 50 countries. As a matter of policy we routinely share without cause chargebacks to other merchants through databases setup for this purpose with the intention of blacklisting customers who initiate without cause chargebacks

DOMAIN NAMES

Domain names are registered through Enom and from time to time x2cms may offer free domain registration. Any free domain offer is limited to one domain per customer, per account.

ADVERTISING AND PROMOTION

x2cms reserves the right to use hosted clients sites in advertising and promotion on it's website.

INDEMNIFICATION

Customer agrees that it shall defend, indemnify, save and hold x2cms harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against x2cms, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless x2cms against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with x2cms' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from x2cms's server.

DISCLAIMER

x2cms will not be responsible for any damages your business may suffer. x2cms makes no warranties of any kind, expressed or implied for services we provide. x2cms disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by x2cms and its employees. x2cms reserves the right to revise its policies at any time.